Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
15.4%
Average Response Time
3.1%
Solution Rate
25%
Average Ratings
36.7%
Customer Retention Rate
33.3%
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Cartrack - History

History since always

Brand presence 11-08-2023
No. of complaints 17
Reach 12.2 thousand

What is Satisfaction Index?

The Satisfaction Index expresses, in an objective way, the performance of brands on Complaints Book based on the interaction with users who have made complaints.

A good brands performance increases the Satisfaction Index.

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How can I ensure this information is secure?

The reliability of the Satisfaction Index is a major concern for us. The way to ensure maximum transparency and security about this whole process is to register this information in a totally transparent way. In the list below you can see the history of this information.

Records

Date SI
Thursday, 03 October 2024 - 11:40 23.3
Wednesday, 02 October 2024 - 19:35 23.3
Wednesday, 02 October 2024 - 03:30 23.3
Tuesday, 01 October 2024 - 11:25 25.1
Monday, 30 September 2024 - 19:20 25.1
Monday, 30 September 2024 - 03:15 25.1
Sunday, 29 September 2024 - 11:10 25.1
Saturday, 28 September 2024 - 19:05 25.1
Saturday, 28 September 2024 - 03:00 25.1
Friday, 27 September 2024 - 10:55 25.1