Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
15.4%
Average Response Time
3.1%
Solution Rate
25%
Average Ratings
36.7%
Customer Retention Rate
33.3%
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Cartrack - Technitians fitment

Awaiting reply
Esmarelda
Esmarelda filed the complaint
6 September 2024
Good day

I would like to complain your fitment technicians leave the whole screws loose and the whole dashboard and fuse box brackets screw is missing gone where they worked is that the services we must rely on now?

I hope you’ll can please have a look at the quality of work that is done by technicians

Regards
Esmarelda
Incident date: 6 September 2024
Esmarelda
23 September 2024
O one came back yo me
Esmarelda
23 September 2024
O one came back yo me
Esmarelda
Esmarelda is awaiting brand resolution
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