Is the brand Cartrack trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
1.8%
Solution Rate
9.1%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
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Is the brand Cartrack trustworthy?
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
9.1%
Average Response Time
1.8%
Solution Rate
9.1%
Average Ratings
10%
Customer Retention Rate
0%

What are consumers saying about the brand Cartrack?

The brand Cartrack has been on Complaints Book since 2023, under the category Car Parts & Accessories.

Brand presence 11-08-2023
No. of complaints 20
Reach 32.6 thousand

It has a Satisfaction Index of 7.2 out of 100, considered Unsatisfactory, based on consumer evaluations.

Regarding the main satisfaction indicators, on average, the brand Cartrack responds to consumers in 0 days and resolves 1 out of every 10 complaints. Consumers rate the brand Cartrack with a score of 1 out of 10 and 0 out of 10 say they would do business again with the brand.

Awards and distinctions for the brand Cartrack

On Complaints Book, there are three distinctions available: Brand of the Month, Recommended Brand badge, and Recommended Brand award.

Currently, the brand Cartrack has no distinctions on the platform.

Category ranking

How to contact the brand Cartrack?

You can contact the brand by phone (011 250 3000), via email [email protected], or at the following address: Grosvenor Corner, 195 Jan Smuts Ave, Rosebank

Reputation History of the brand Cartrack

See the reputation history of the brand Cartrack, its Satisfaction Index and key indicators regarding its relationship with consumers.

Satisfaction Index Evolution in the last 12 months

How is the Satisfaction Index of the brand Cartrack calculated?

Currently, the brand Cartrack has a Satisfaction Index of 7.2 out of 100.

This score is based on several indicators reflecting the brand's performance in handling complaints and providing customer support on the platform:

  • Response rate: 9.1%
  • Average response time: 1.8%
  • Resolution rate: 9.1%
  • Average rating: 10%
  • Retention rate: 0%

These indicators offer an overall view of how Cartrack responds to and supports its consumers on Complaints Book.

What is a brand's Satisfaction Index on Complaints Book?

The Satisfaction Index objectively expresses the performance of the brand Cartrack on Complaints Book, based on consumer interactions through complaints.

Good brand performance improves the Satisfaction Index.

How can I ensure this information is reliable?

The reliability of the Satisfaction Index is a top concern for us. We ensure maximum transparency and security by recording this information openly.

Below is the record history of this information.

Date SI
Monday, 07 July 2025 - 20:00 7.2
Monday, 07 July 2025 - 03:55 7.2
Sunday, 06 July 2025 - 11:50 7.2
Saturday, 05 July 2025 - 19:45 7.2
Saturday, 05 July 2025 - 03:40 7.2
Friday, 04 July 2025 - 11:35 7.2
Thursday, 03 July 2025 - 19:30 7.2
Thursday, 03 July 2025 - 03:25 7.2
Wednesday, 02 July 2025 - 11:20 7.2
Tuesday, 01 July 2025 - 19:15 7.2