Category ranking
Financial instution
- 021 941 1377
- 1 Quantum Street, Techno Park, Stellenbosch, 7600
- [email protected]
Capitec - Unresolved complaint for 13 months - escalation to ceo number has not worked for 2 weeks
No resolution
10/10
Nel Ashmole filed the complaint
11 December 2023
I have had the same complaint for 13 months. I have made endless amounts visits to different branches (thinking it will help). I have sent endless amounts emails to a range of different email addresses.
Yet: still no answer.
The number 084 174 4211 is give as the number to escalate your complaint "to the CEO" - it has not worked and "the service is not available due to technical reasons" for an endless amount of time.
Yet: still no answer.
The number 084 174 4211 is give as the number to escalate your complaint "to the CEO" - it has not worked and "the service is not available due to technical reasons" for an endless amount of time.
Incident date: 12 December 2022
Nel Ashmole rated the brand
27 May 2024
Thank ypu
Would you buy again? Yes
10/10
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