Capitec
Capitec
Banks
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Banks
1 Tyme bank 25
2 Nedbank 13.8
3 African bank 10
...
Capitec10
Financial instution
Is this your company? Click here

Capitec - Capitec took my money

No resolution
Sinenhlanhla Sabela
Sinenhlanhla Sabela filed the complaint
24 February 2024
My Capitec was blocked due to whatsapp stokvels and I did provide everything they needed from me and they warn me not to use those whatsapp stokvels again and when I login on my App my money is gone including my child's grant and money from her dad
Incident date: 24 February 2024
This complaint has been considered as not resolved.
Complaint #457624
492 views
0 comments
Report
Comments
This complaint has no comments yet.
Similar complaints
Mbali
Mbali
28 August 2024
Capitec - Deceased transfer frunds

Its been over 2 months submitting relevant documents to the bank, with no solution…

No resolution
Linda Mali
Linda Mali
20 June 2024
Capitec - Debt prescription

Good day please see attached below emails. I wrote to Capitec and TFG for prescribed…

No resolution
Lungile
Lungile
2 April 2024
Capitec - Paused account

The bank paused my account and I've been going to the branch to get it open with…

No resolution

This page does not represent the brand's official online site. If you wish you may file your complaint directly through the channels provided by the brand and/or through the channels of regulators or conflict resolution bodies. All visible contact information, image or logos are presented according to the information sent by the users and/or the distinctive signs that the brand presents in the market and in its communication.