Capitec
Capitec
Banks
Brand's performance
33.6
/100
Weak
Weak
Satisfaction Index over the past 12 months.
Response Rate
12.5%
Average Response Time
4.4%
Solution Rate
13.3%
Average Ratings
100%
Customer Retention Rate
100%
Category ranking
Banks
1 Capitec 33.6
2 Nedbank 23.8
3 Tyme bank 13.5
Financial instution
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Capitec - Capitec loan

No resolution
Collen Sanele keswa
Collen keswa filed the complaint
17 August 2023
I had a debt from 2017 when I was still working for sbv services then I got employed by south African police so then I had to resign from sbv and join saps with which I was getting a stipend and could not afford to pay my monthly installment. I tried to pay a few months and that was last time I paid my loan. I sometimes receive calls to pay off the debt that I last paid 2017 till to date
Incident date: 17 August 2023
This complaint has been considered as not resolved.
Complaint #338523
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