Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Service Stations
1 Sasol 10
2 Engen 4.6
3 Caltex 1.5
Caltex
  • 21 403-7911
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Caltex - Rude cashier

No resolution
Nonto
Nonto filed the complaint
20 March 2023
I went in to buy something. Greeted the cashier then she keeps quiet. O had no clue my credit card taps and she already swiped it. So in my head I thought that it had not gone through since it looked like there was a problem with the machine. I then ask her then she says yes it went through as your mouth doesn't work. I found that extremely rude not to mention that she just continued chattering with the other customer although she could see I was waiting for her. Honestly, it would be better to have automated points of sale. So tired of bully cashiers.
Incident date: 20 March 2023
This complaint has been considered as not resolved.
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