Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Service Stations
1 Engen 10.5
2 Sasol 10
3 Caltex 1.5
Caltex
  • 21 403-7911
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Caltex - Bus never stop

No resolution
sophiaelizabethmeunier@gmail.com
[email protected] filed the complaint
17 September 2021
I waited for bus at shell as it state on my ticket after phoning 3 times and wasting my airtime only to find out driver did stop at caltex and not shell garage. I am very unhappy my ticket is rescheduled for tomorrow yes but that beside the point as that ticket are also cheaper then today. I took of work early to take bus I paid to get to bus stop and wasted my time and money for phone calls. I want a full refund as well otherwise I will go to halo peter as well as sosial media
Incident date: 17 September 2021
This complaint has been considered as not resolved.
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