Builders Warehouse
Builders Warehouse
Brand's performance
18.8
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
25%
Average Response Time
5%
Solution Rate
25%
Average Ratings
20%
Customer Retention Rate
0%
Retailers
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Builders Warehouse - Wet floors

No resolution
Jacoba
Jacoba filed the complaint
4 May 2022
I went to buy a light-timer, as I came out of Builders watehouse in Parow Valley, I slipped and fell very hard. The floor is very wet because of the rain, there is no boards warning you about slippery floors, and kthere is no carpet or card boards or anything to walk on.
Nobody assist me, nobody ask me if I'm hurt. They were just calling someone to mop the wet floor.
Pathetic customer service.
My left wrist is all bruised and sore.
Incident date: 29 April 2022
This complaint has been considered as not resolved.
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