Builders Warehouse
Builders Warehouse
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Retailers
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Builders Warehouse - Terrible builders warehouse fired earth paint

No resolution
Sanlee Orovan
Sanlee Orovan filed the complaint
11 November 2021
Dear Reader

We recently purchase a 5l can of "Fired Earth, Inside Out, Thru and Thru" paint which cost more than the other Dulux product that we also purchased. It resulted in streaky finishes that simply look terrible!

I am incredibly disappointed in the sub-par quality of your paint, and will now have to purchase additional paint to repair the significant damage to our property and incur extra labor charges.

Regrettably, I don't have the slip for my purchase as I trusted your brand offering.

Regards
Sanlee Orovan
Incident date: 9 November 2021
This complaint has been considered as not resolved.
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