Builders Warehouse
Builders Warehouse
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
33.3%
Average Response Time
15%
Solution Rate
33.3%
Average Ratings
15%
Customer Retention Rate
0%
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Builders Warehouse - Online order that has not been delivered to store

No resolution
timelle
timelle filed the complaint
4 January 2022
I have made a purchase on the 07/12/21 and the item was meant to be delivered on the 19/12/21, till date it still shows in progress.I have contacted customer care and umhlanga store but have not recieved any positive feedback.If there was no stock of the item , i should have not been allowed to make a purchase.I am not prepared to accept a refund as i have been waiting really long for the item
Incident date: 7 December 2021
This complaint has been considered as not resolved.
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