Builders Warehouse
Builders Warehouse
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
33.3%
Average Response Time
6.7%
Solution Rate
33.3%
Average Ratings
20%
Customer Retention Rate
0%
Retailers
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Builders Warehouse - Awaiting delivery

No resolution
Anna Moloi
Anna Moloi filed the complaint
5 October 2022
Bought 10 Timber SAP U/TRT 50X76X4.2M FOR r1440.00 ORDER NO: 5000316269 ON 04/10/2022 AND DELIVERY WAS SUPPOSED TO BE DONE YESTERDAY BUT NOTHING HAS HAPPENED UP TO SO FAR. I CONTACTED THE CALL CENTRE AND SPOKE TO JARED WHO PROMISED TO GET BACK TO ME ASAP. I'M STILL WAITING FOR A DELIVERY EVEN NOW
Incident date: 5 October 2022
This complaint has been considered as not resolved.
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