Builders Warehouse
Builders Warehouse
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
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Willie
Willie
14 December 2023
No resolution
Builders Warehouse - Online order

I have ordered 2 x Big Jim Cooler Boxes (50L). One on the 9th December which I already received and the other one on the 10th December which I haven't received.…

No resolution
LEONARD ERASMUS
LEONARD ERASMUS
2 December 2023
No resolution
Builders Warehouse - Lack of customer service

I went to Builders Express in Walker Drive, Port Elizabeth at around 2PM on the Saturday the 2nd Dec 2023 to buy a Skimmer Box. When I arrived at Builders Express…

No resolution
Anja Nieuwoudt
Anja Nieuwoudt
6 November 2023
No resolution
Builders Warehouse - Disappointing experience with builders warehouse

My experience with Builders Warehouse was disappointing, to say the least. I placed an online order, which was delivered in two shipments. I initiated a return…

No resolution
Morne
Morne
5 November 2023
No resolution
Builders Warehouse - Unsatisfactory service from builders warehouse cape gate ct

To whom it may concern: My children bought me a Bosch GSB 18V cordless drill on the 17/06/2023 for fathers day at Builders Warehouse Cape Gate. A couple of months…

No resolution
Nolan
Nolan
24 August 2023
No resolution
Builders Warehouse - Online order

I find it abhorrent that a consumer had such poor service. I looked through the website and found a paving brick that matched what I was looking for. I then called…

No resolution
Judith
Judith
12 June 2023
No resolution
Builders Warehouse - Faulty gold air gas heater

To whom it may concern I purchased a gas heater on the 30 May 2023 and I am writing this email on the 12 June 2023, from your builders express in greenstone When…

No resolution
NADIA MOOSA
NADIA MOOSA
6 June 2023
No resolution
Builders Warehouse - Awaiting refund

I purchased a Gentech inverter online at Builders Centurion. 3 months after installation it stopped working. I returned to Builders Centurion. I have been advised…

No resolution
Amanda Swanepoel
Amanda Swanepoel
18 March 2023
No resolution
Builders Warehouse - Bad service

I’ve been at your place more than a week ago and this is the 1st time I at your place. Never again. Your machine was broken that put the white stripes on. This…

No resolution
CARL WILLIAM
CARL WILLIAM
11 February 2023
No resolution
Builders Warehouse - Phantom delivery and no responsibility taken

Phantom Deliveries and no accontability You place an order with Builders Warehouse Sunningdale in the week. They promise delivery Friday. No delivery. No phone…

No resolution
Nhlanhla Innocent Dlamini
Nhlanhla Dlamini
2 January 2023
No resolution
Builders Warehouse - Requesting another geyser slip

I missed the geyser slip I bought in February 2022 then I went the store at Builders Express Noordheuwel. Shop A Valley View Retail Centre C/o Robert Broom &, Van…

No resolution