Builders Warehouse
Builders Warehouse
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
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Mike Riekert
Mike Riekert
27 September 2024
Awaiting reply
Builders Warehouse - Worst ever service from builders warehouse

On Monday 16 September 2024 I placed an online order with Builders Warehouse for a installation I need to do for a company. This is where my nightmare started.…

Awaiting reply
Angelina
Angelina
18 July 2024
No resolution
Builders Warehouse - Uncertified customer

The concrate the delivery was not according to what we ordered and the brick

No resolution
Willie
Willie
14 December 2023
No resolution
Builders Warehouse - Online order

I have ordered 2 x Big Jim Cooler Boxes (50L). One on the 9th December which I already received and the other one on the 10th December which I haven't received.…

No resolution
LEONARD ERASMUS
LEONARD ERASMUS
2 December 2023
No resolution
Builders Warehouse - Lack of customer service

I went to Builders Express in Walker Drive, Port Elizabeth at around 2PM on the Saturday the 2nd Dec 2023 to buy a Skimmer Box. When I arrived at Builders Express…

No resolution
Anja Nieuwoudt
Anja Nieuwoudt
6 November 2023
No resolution
Builders Warehouse - Disappointing experience with builders warehouse

My experience with Builders Warehouse was disappointing, to say the least. I placed an online order, which was delivered in two shipments. I initiated a return…

No resolution
Morne
Morne
5 November 2023
No resolution
Builders Warehouse - Unsatisfactory service from builders warehouse cape gate ct

To whom it may concern: My children bought me a Bosch GSB 18V cordless drill on the 17/06/2023 for fathers day at Builders Warehouse Cape Gate. A couple of months…

No resolution
Nolan
Nolan
24 August 2023
No resolution
Builders Warehouse - Online order

I find it abhorrent that a consumer had such poor service. I looked through the website and found a paving brick that matched what I was looking for. I then called…

No resolution
Judith
Judith
12 June 2023
No resolution
Builders Warehouse - Faulty gold air gas heater

To whom it may concern I purchased a gas heater on the 30 May 2023 and I am writing this email on the 12 June 2023, from your builders express in greenstone When…

No resolution
NADIA MOOSA
NADIA MOOSA
6 June 2023
No resolution
Builders Warehouse - Awaiting refund

I purchased a Gentech inverter online at Builders Centurion. 3 months after installation it stopped working. I returned to Builders Centurion. I have been advised…

No resolution
Amanda Swanepoel
Amanda Swanepoel
18 March 2023
No resolution
Builders Warehouse - Bad service

I’ve been at your place more than a week ago and this is the 1st time I at your place. Never again. Your machine was broken that put the white stripes on. This…

No resolution