Build it - Unhelpful uncaring customer service

i would like to complain about services meted out to me and lies.On 11/11/2021 went to Built It Silverton to purchase concrete mix, building sand and 10 bags of cement.I made enquiry if its going be feasible for them to deliver.I was helped by Gravis didn't remember his surname. He enquired to one salesman who is responsible for deliveries called Eugene. He promised delivery will be done the same late but late in the afternoon. We agreed i paid for goods. But nothing was delivered, the next day waited till 11oclock nothing still. Drove to store and ask for the manager to complaints. He told me i have been sold a lie delivery will only be effective on Monday..what a disappointment n letdown inclusive of lies. The manager wasn't kind to us to find the solution, there were arguing with the salesperson in front of me exchanging words,his attitude wasn't one tht can help customers.I asked to be credited so i can buy from stores where i won't be sold lies.I am disappointed.