How to make a complaint on Complaints Book?

Name: Build-it
Rating: 11.5

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Build-it | Complaints Book

Brand's performance

11.5

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

10%

Customer Retention Rate

100%

Category ranking

Construction, DIY and Garden

1 Build-it 11.5

2 Cashbuild 10

3 Builders Warehouse 10

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Nosy Mbokazi

Featured

Build-it - Rude and unprofessional employee

My name is Nkosingiphile. On Tuesday the 8th of June 2021 I went to Build it Richards bay with my mother to apply for credit. As we arrived at the reception we were helped by one gentleman who went as far as to escort as to the person dealing with credit…

No resolution

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