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Satisfaction Index over the past 12 months.
Boxer Superstore
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Boxer - Boxer store

No resolution
pearl pheliswa nzwane
pearl nzwane filed the complaint
28 September 2023
On the 19 September 2023,went to boxer store in phillip junction mall .to buy pain tablets I took Compral painkillers. On the same night I took two painkillers ,notice that night the pain wasn't suppressed and couldn't sleep the whole night my tummy was bloated after took the painkiller in the early hours decide to check the box and the expiring date was 06/2023.In the following day went to the shop to complain 1st the manager who was there never being bother he just said we will refund you and call the lady who was working in that dept or aisle to check the painkillers .The was no formal apologise and I left the store without seeing the manager because the other worker asked me to go to the till and get my refund.Early in this month of September I have done operating and my medication run out was waiting for the next doctors appointment.
Incident date: 28 September 2023
This complaint has been considered as not resolved.
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