Book a book
Book a book
Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Bookabook (Pty) Ltd
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Book a book - Scamsters

No resolution
KIM
KIM filed the complaint
25 January 2024
I purchased books to the value of R563 for my son's school.

After making the payment i tried to call as i used the incorrect reference on my payment. One digit wrong (maybe this was a blessing)

Searching through trying to get correct telephone number and email addresses. All emails came back undelivered and telephone is an actual computer generated voice and then nothing on the other end.

Search engine brought up complaints and reviews. These are clearly scamsters. No one has received their orders. I have reported to my bankers as well FNB with whom they hold their bank account. FNB has many fraudulent business bank accounts. I will be doing further investigations and will name and shame the directors of this so called company.
Incident date: 25 January 2024
This complaint has been considered as not resolved.
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