Book a book
Book a book
Bookshops
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Bookshops
1 Book a book 1.5
Bookabook (Pty) Ltd
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Book a book - No response

Resolved
1/10
Natasha Marais
Natasha Marais filed the complaint
13 February 2023
Send several messages and e-mails on asking feedback/ update on order, would like to get an expected delivery date, book is for a student, so it is an urgent matter, orderd and paid 16 January, said shipped in 11-15 days. Would like a response on my request.
This complaint has a private attachment.
Incident date: 13 February 2023
Natasha Marais
Natasha Marais
13 March 2023
Still no responce and haven't received my order either.
Natasha Marais
Natasha Marais rated the brand
10 April 2023

Poor service, lack communication

This complaint was considered resolved.
Complaint #266423
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