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Book a book
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Is the brand Book a book trustworthy?
Unsatisfactory
10.1
/100
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
14.3%
Average Response Time
0%
Solution Rate
14.3%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Bookshops
1 Book a book 10.1
2 Above Books N/A
Bookabook (Pty) Ltd
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Book a book - Money down the drain

No resolution
1/10
Phindile Mokae
Phindile Mokae filed the complaint
8 May 2024
Total day robbery and scammers. i bought books online from them as recommended by my daughter's school in January 2024, nothing was received. i called, emailed, nothing. i had to go shop somewhere else, another money. Tons of complaints on the internet about these scammers but they are still at it. I am not sure how FNB bank(they have a legit account and website) let them take our money. DO NOT buy anything from them.
Incident date: 14 January 2024
Phindile Mokae
Phindile Mokae rated the brand
26 June 2024

They don't even deserve a 1, is there a way to rate them less than 0?they are scammers

This complaint has been considered as not resolved.
Complaint #485324
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