Bonitas Medical Fund
Bonitas Medical Fund
Brand's performance
15.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
8.3%
Average Response Time
0%
Solution Rate
8.3%
Average Ratings
0%
Customer Retention Rate
100%
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Bonitas Medical Fund - Bonitas maternity program

No resolution
Quincha Adams
Quincha Adams filed the complaint
10 September 2021
I have been with Bonitas for quite some time and have been struggling with registering myself on the maternity program, I even went through a consultant who couldn't support. The maternity number given is n non existent number and there is no alternative way to get hold of them.

I am already 15 weeks pregnant 2 scans passed and couldn't use any of the benefits or even claim the scans back

This is not something a new mommy wants to struggle with as I need to book a place of birth etc in advance, its not something you do a month before birth.
Incident date: 9 September 2021
This complaint has been considered as not resolved.
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