Brand's performance
6.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
50%
Category ranking
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Bolt - Missing cell phone

No resolution
Carol
Carol filed the complaint
7 September 2023
Greetings
I forgot my cell number in a bolt vehicle yesterday. I had to get my neighbor to order the ride as my memory card got damaged a few days ago and I had to delete a few apps off my phone
Drivers name is Thabo - cell no: 060-070-2755
registration no JN45PTGP
Call logged by Stephen. please email all correspondence. I cant be contacted.
My 2 friends tried to call the driver but no answer. my phone is now dead. I am a pensioner and have no money to buy another phone. DESPERATE CLIENT PLEASE
Incident date: 6 September 2023
This complaint has been considered as not resolved.
Comments
Carol Author
7 September 2023

Greetings
The incident took place 5 September 2023 around 2pm.
Many thanks
Carol