Best Home & Electric - Faulty washing machine

I bought a washing machine from Best Electric, Mitchell's plain, town centre and two weeks later the machine just stopped working as in no power at all on the washing machine. I reported this incident to the store assistants and was told that they will get back to me. NO ONE CALLED ME. I had to call the store. No one. I called the store and only to find out that my case was being looked into and that a technician was already contacted to go out to check my washing machine. No one called me back. I contacted the store assistant myself again a week later and all he said was that this matter is being looked into. No apology or explanation given. Displaying a lack of interest and no concern in regards to this complaint. I am disgusted at the aftercare service that they provided me with and want to return this item and i dont ever do any business with this company ever again.