Best Home & Electric
Best Home & Electric
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Category ranking
Furniture and Decor - Large Retail
3 Rochester 15.5
Best Home & ElectricN/A
  • +27 21 460 4692
  • Universal House
    53A Victoria Road
    Woodstock, 7925
    Cape Town
  • [email protected]
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Best Home & Electric - Faulty washing machine

No resolution
Farazaanah Dreyer
Farazaanah Dreyer filed the complaint
10 October 2023
I bought a washing machine from Best Electric, Mitchell's plain, town centre and two weeks later the machine just stopped working as in no power at all on the washing machine. I reported this incident to the store assistants and was told that they will get back to me. NO ONE CALLED ME. I had to call the store. No one. I called the store and only to find out that my case was being looked into and that a technician was already contacted to go out to check my washing machine. No one called me back. I contacted the store assistant myself again a week later and all he said was that this matter is being looked into. No apology or explanation given. Displaying a lack of interest and no concern in regards to this complaint. I am disgusted at the aftercare service that they provided me with and want to return this item and i dont ever do any business with this company ever again.
Incident date: 10 October 2023
This complaint has been considered as not resolved.
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