Category ranking
- +27-11 520 9600
-
14th, 15th and 16th floors, Alice Lane Towers,
15th Alice Lane, Sandton
Johannesburg
Republic of South Africa - [email protected]
Complaining on Complaints Book its easy and free. Your complaint will reach Bank of China and will be visible on the platform, helping other consumers get more information before making a purchase decision. Make yourself heard on Complaints Book!
make a complaint
Frequently Asked Questions
How can I contact Bank of China?
You can contact the brand by phone (+27-11 520 9600 ), via email [email protected], or at the following address: 14th, 15th and 16th floors, Alice Lane Towers, 15th Alice Lane, Sandton Johannesburg Republic of South Africa
How to make a complaint on Complaints Book?
Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.
Clicking the "Make a complaint" button will allow you to start your complaint, ensuring you always select the correct brand.
Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.
When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.
