Brand's performance
10.0
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
0%
Customer Retention Rate
100%
Category ranking
Courier Services
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Aramex - Bad aramex service on store to door

No resolution
Simtholile Nkolisa
Simtholile Nkolisa filed the complaint
11 March 2024
Worst service I have ever had. My parcel is 4 days late (still not delivered), at one point my parcel was lost and there was communication Until; I called in and made enquires and even then, I was not getting any straight answers. Suffered great inconvenience as the parcel I was waiting for was urgent.
Incident date: 11 March 2024
This complaint has been considered as not resolved.
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