What are consumers saying about the brand Aramex?

Reputation History of the brand Aramex

See the reputation history of the brand Aramex, its Satisfaction Index and key indicators regarding its relationship with consumers.

Satisfaction Index Evolution in the last 12 months

How is the Satisfaction Index of the brand Aramex calculated?

Currently, the brand Aramex has a Satisfaction Index of 39.0 out of 100.

This score is based on several indicators reflecting the brand's performance in handling complaints and providing customer support on the platform:

• Response rate: 50%
• Average response time: 50%
• Resolution rate: 50%
• Average rating: 10%
• Retention rate: 0%

These indicators offer an overall view of how Aramex responds to and supports its consumers on Complaints Book.

The Satisfaction Index objectively expresses the performance of the brand Aramex on Complaints Book, based on consumer interactions through complaints.

Good brand performance improves the Satisfaction Index.

How can I ensure this information is reliable?

The reliability of the Satisfaction Index is a top concern for us. We ensure maximum transparency and security by recording this information openly.

Below is the record history of this information.