How can I contact Aramex?

You can contact the brand via the following email GlobalCareCenter@aramex.com

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Aramex | Complaints Book

Name: Aramex
Rating: 39.0

Is the brand Aramex trustworthy?

Weak

39.0

/100

Satisfaction Index over the past 12 months.

Response Rate

50%

Average Response Time

50%

Solution Rate

50%

Average Ratings

10%

Customer Retention Rate

Category ranking

Distribution and courier

1 Aramex 39

2 Buffalo Couriers 35

3 Courier IT 16.3

Courier Services

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Khensani masingi

Featured

Aramex - Aramex - Parcel held at customs

I have an import for a purchase that wasbdone with Shein on the 13th of September. Aranex asked for the confirmation of payment in the form of bank statement and order details of which was sent to them. They then informed me the supplier has disclosed…

No resolution

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Aletta Short

Not very helpful.....do lie when it comes to their way of delivery....I just hope…

Resolved

Nasreen

They company needs to drastically improve on service standards.

Resolved

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