APM Bus Service
APM Bus Service
Brand's performance
Satisfaction Index over the past 12 months.
Response Rate
Average Response Time
Solution Rate
Average Ratings
Customer Retention Rate
Category ranking
Passenger Road Transport
1 Greyhound 18.3
2 Intercape 12
APM Bus Service1.5
African People Mover
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APM Bus Service - #448124

No resolution
Mereldia filed the complaint
10 January 2024
I've booked a ticket for a APM bus from Belleville , mispel street in Cape town,on the 24th of December 2023 to the Eastern cape , Humansdorp,the bus was supposed to depart at 19h00 but t the bus s never arrived,I had to sleep on the street till Christmas morning,than yad my o take a Uber to the train station in Cape town city wi h was extra money ,when I arrived the offices was closed ,I had to book another ticket this time I bought a intercape but s ticket ,witch was more xstra money that I had to spend that I did not budget for,I'm so unhappy because of the wait in the street ,with no toilets available ,no water ,no shops ,the wind was horrible and it was not a save area ,my humrighs was violated,and on top kayak f it all I struggle to get a refund,I will never recommend this bus company to any living person
Incident date: 10 January 2024
Mereldia rated the brand
3 April 2024

It's horrible will never recommend it to anyone

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