APM Bus Service
APM Bus Service
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Passenger Road Transport
1 Greyhound 18.3
2 Intercape 12
...
APM Bus Service1.5
African People Mover
Is this your company? Click here

APM Bus Service - APM Bus Service

No resolution
Celumsa
Celumsa filed the complaint
28 August 2023
Firstly Friday the 25 of August I've booked APM for 19:30 but only find out that they transfer our tickets to Kalamazoo bus of which it was not our agreement. Today I've booked a bus from Umzimkhulu to Johannesburg. I did all the bookings and paid the ticket. Later on I received an sms saying they canceled the bus for today to tomorrow and am working tomorrow. I've tried to call them Sbonele Madlala picked up the phone. I asked a refund he said I can't get a refund I must wait for tomorrow. He promised to call me back and whats worse he never took my number when I Call back again they told me that we went to the shop and drop the call
Incident date: 28 August 2023
This complaint has been considered as not resolved.
Comments
This complaint has no comments yet.