How can I contact American Swiss?

You can contact the brand by phone ( 021 938 1943) or via the following email JewelCustCare@tfg.co.za

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

American Swiss | Complaints Book

Name: American Swiss
Rating: 1.5

Brand's performance

1.5

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

10%

Customer Retention Rate

Category ranking

Jewellery and fashion accessories

1 American Swiss 1.5

2 Steve Madden N/A

The Foschini Group (Pty) Ltd

021 938 1943
[email protected]

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User

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American Swiss - American swiss reps are useless

I bought a ring at American Swiss Kolonnade on Thursday the 27th of October, size M. The ring was too big so I took it to be resized on Monday the 30th of October. I had my original enagement ring on, so I gave it to her as a reference to the size, which…

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