Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Puma 35.5
3 Markhams 25.5
...
Ackermans1.5
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Ackermans - Poor customer service

No resolution
1/10
Nompumelelo Dlamini
Nompumelelo Dlamini filed the complaint
14 October 2023
Pongola ackermans is the worst clothing store I ever seen in my life, you will take items and go wait in the queue, when you get to the paying point you will wait and no one will attend you, cashiers will be passing and saying nothing, they take their own precious time to attend customers,I don't even want to talk about laybyes you will wait the whole hour, I have experienced this on two occasions and I have brought this to their attention but simingly they don't take anything serious.
Incident date: 14 October 2023
Nompumelelo Dlamini
Nompumelelo Dlamini rated the brand
30 December 2023

It is the worst

This complaint has been considered as not resolved.
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