I visited a Ackermans Store number 1918 Alice Kwantu Centre to return a phone I bought last week Friday, a phone I noticed it is unable to make calls due to a mic/ speaker problem. I confirmed it last night at took it in today, only to be told I won't be getting a new phone as per the terms, only to get ill treatment from their superior. I feel robbed, as a client I am so disappointed with this shop.
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Incident date: 27 September 2024
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