Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Men's and Women's Clothing
1 Lacoste 36.8
2 Markhams 25
3 PEP 15.7
...
Ackermans1.5
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Ackermans - New phone failty

Awaiting reply
Gqamane
Gqamane filed the complaint
27 September 2024
I visited a Ackermans Store number 1918 Alice Kwantu Centre to return a phone I bought last week Friday, a phone I noticed it is unable to make calls due to a mic/ speaker problem. I confirmed it last night at took it in today, only to be told I won't be getting a new phone as per the terms, only to get ill treatment from their superior. I feel robbed, as a client I am so disappointed with this shop.
This complaint has a private attachment.
Incident date: 27 September 2024
Gqamane
Gqamane is awaiting for brand response
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