Absa bank
Absa bank
Banks
Brand's performance
1.5
/100
Unsatisfactory
Unsatisfactory
Satisfaction Index over the past 12 months.
Response Rate
0%
Average Response Time
0%
Solution Rate
0%
Average Ratings
10%
Customer Retention Rate
0%
Category ranking
Banks
1 Capitec 34.3
2 Tyme bank 19
3 Nedbank 13.8
...
Absa bank1.5
Financial instutions
  • 011 350 400
  • 7th Floor
    Absa Towers West
    15 Troye Street
    Johannesburg
    2001
  • [email protected]
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absa bank - Account billing

No resolution
1/10
Meisie
Meisie filed the complaint
2 November 2022
My name is Happy Mayo I was approched by a group of people at Tembi Mall in Tembisa they convinced me to open an account promising me a R100 GROCERRY VOUCHER to which i was lured into.I am currently not working and cant make a deposit but my banking charges are escelating every month.I want to cansel my account and kindly ask you to review this accumulated debt that i cant aford to pay.Please help me.(0787066923}please have somebody call me on this given number Kind Regards
Incident date: 2 November 2022
Meisie
Meisie rated the brand
5 January 2023

How do the bank bill unemployed individuals?why campaign at malls and target an older man knowing he doesn't have money and refuse to close the account despite him giving you valid reasons?I was going to join Absa but after seeing how you treat your customers...

This complaint has been considered as not resolved.
Complaint #202322
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