How can I contact Absa bank?

You can contact the brand by phone (011 350 400), via email absa@absa.co.za, or at the following address: 7th Floor Absa Towers West 15 Troye Street Johannesburg 2001

How to make a complaint on Complaints Book?

Making an online complaint on Complaints Book is simple, free, and very intuitive. To make a complaint, you must be registered on the platform.Clicking the Make a complaint button will allow you to start your complaint, ensuring you always select the correct brand.Once all fields are filled in, the complaint will be sent for approval. Once approved, the brand will be automatically notified that it has a new complaint on Complaints Book.When filing a complaint, always fill in your personal details - name and phone number are mandatory - to facilitate identification by the brand.

Absa bank | Complaints Book

Name: Absa bank
Rating: 1.5

Brand's performance

1.5

/100

Unsatisfactory

Satisfaction Index over the past 12 months.

Response Rate

Average Response Time

Solution Rate

Average Ratings

10%

Customer Retention Rate

Category ranking

Banks

1 Tyme bank 25

2 Capitec 17.8

3 Nedbank 13.8

...

Absa bank1.5

Financial instutions

011 350 400
7th Floor
Absa Towers West
15 Troye Street
Johannesburg
2001
[email protected]

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Japie Knoetze

Featured

absa bank - Rude credit card collections agent

I called the ABSA Credit Card collections department on Monday at15h00. I just wanted the notes section of my account to be updated with the reference and referral date of my case to the Credit Life Department. The agent that answered my called was so…

No resolution

Featured opinions

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jethro malope

They just bad for business not thinking about their customers

No resolution